LOST BROADBAND!

What a nightmare week its been, we were supposed to have our office telephone line moved, only 10 yards! so we were assured by BT that the business movers would smoothly change it all over.....nothing they said happened and we lost our business line and our broadband for 4 days, its been a real headache and I have been on the phone via my mobile!!! which is expensive on 0800 numbers to try to sort it, I must have spent hundreds just in a queuing system 3 or 4 ties a day!!! anyway long long story but its fixed now hence the entry!